Frequently asked questions
Is this collar safe for my children and other pets to be around?
Yes. Our controlled-release technology keeps active ingredients in the collar matrix and on your dog's coat—not on hands or furniture.
Always wash hands after handling (as with any pet product), but the collar is designed for safe family use. The formula works through your dog's skin oils, not harmful vapors.
I've read that some flea collars can cause seizures or serious side effects. Is this product safe?
We take safety extremely seriously. Here's what makes us different:
- EPA-reviewed ingredients with decades of safe use
- Veterinarian recommended nationwide
- Rigorously tested formulation
- Built-in breakaway safety features
The widely-publicized incidents involved cheaper brands using different chemical compounds (like TCVP). We don't use those ingredients.
What we recommend: Monitor your pet during the first 48 hours with any new product. If any irritation occurs, simply remove the collar.
Will this collar work on my dog with a long or thick coat?
Absolutely.
Our collar distributes active ingredients through your dog's natural skin oils, providing full-body coverage regardless of coat length or thickness.
Timeline: Ingredients spread across the entire coat within 24-48 hours of application. Even large, thick-coated breeds get complete protection.
What should I do if my dog develops a skin reaction or hair loss under the collar?
While reactions are rare with our veterinarian-recommended formula, we want you to know exactly what to do if anything occurs.
Immediate steps:
- Remove the collar immediately
- Consult your veterinarian
- Most mild reactions resolve quickly once removed
Prevention tips:
- Ensure proper fit (two fingers should fit underneath comfortably)
- Monitor your pet for the first 48 hours after application
- Check the collar area weekly for any redness or irritation
If you experience any issues, contact our customer support team—we're here to help.
How do I know I'm getting a genuine, safe product?
You're in the right place. We manufacture our collars directly—every collar is:
What makes our collars authentic:
- ✅ Manufactured in our EPA-approved facility
- ✅ Rigorously tested and quality controlled
- ✅ Full lot tracking on every collar
- ✅ Backed by our 90-day guarantee
Beware of counterfeits elsewhere:
Counterfeit flea collars sold on unauthorized sites are a serious safety risk. They may contain unknown, untested chemicals that can harm your pet.
Always avoid:
- ❌ Suspiciously cheap marketplace listings
- ❌ Unauthorized third-party sellers
- ❌ Unverified international websites
When you buy directly from us, you get: The real product, rigorously tested for safety, with our full quality guarantee and customer support.
Will this collar work on my dog with a long or thick coat?
Our collar distributes active ingredients through your dog's natural skin oils, providing full-body coverage regardless of coat length or thickness.
Timeline: Ingredients spread across the entire coat within 24-48 hours of application. Even large, thick-coated breeds get complete protection.
What should I do if my dog develops a skin reaction or hair loss under the collar?
Immediate steps:
- Remove the collar immediately
- Consult your veterinarian
- Most mild reactions resolve quickly once removed
Prevention tips:
- Ensure proper fit (two fingers should fit underneath comfortably)
- Monitor your pet for the first 48 hours
- Check for redness or irritation weekly
While reactions are rare with our formula, we want you to know exactly what to do.
Does the collar lose effectiveness if my dog swims or gets bathed?
Our collar is water-resistant and maintains effectiveness through occasional water exposure.
Standard use: Full 8 months of protection
Heavy water exposure (swimming/bathing more than once per month): Protection reduces to approximately 5 months—still longer than monthly alternatives.
After water exposure: The collar continues working as it dries. No reapplication needed.
What if it doesn't work for my dog?
If you and your dog aren't 100% protected and satisfied, contact us for a full refund.
- No questions asked
- No complicated return process
- Your peace of mind is our priority
We're confident this collar will work—but if it doesn't, we make it easy to get your money back.
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